> ## Documentation Index
> Fetch the complete documentation index at: https://staff.cosmixmc.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Staff Onboarding

> Onboarding guide for new CosmixMC Network Staff members.

This section is intended for **any member joining the CosmixMC Network Staff**, regardless of their rank.\
Reading and complying with it is **mandatory** before starting any duties.

***

## Onboarding Objective

The onboarding process aims to:

* Ensure all Staff members understand the internal regulations.
* Prevent mistakes caused by lack of knowledge.
* Standardize operational criteria from day one.
* Ensure proper integration into the Team.

***

## Mandatory First Steps

Before taking action in any area of the server, you must complete the following steps:

<Columns cols={2}>
  <Card title="Read the Staff Regulations" icon="scale-balanced" href="/normativa">
    Understand internal rules, obligations, prohibitions, and disciplinary consequences.
  </Card>

  <Card title="Know your Rank and Permissions" icon="users-gear" href="/rangos-y-permisos">
    Understand your role, operational limits, and responsibilities based on your rank.
  </Card>
</Columns>

***

## Initial Setup

Make sure you correctly meet the following requirements:

<Columns cols={2}>
  <Card title="Discord Identity" icon="id-card">
    Your nickname must match your Minecraft username to avoid confusion with users.
  </Card>

  <Card title="Access to Internal Channels" icon="comments">
    Verify that you have access to the internal channels corresponding to your rank.
  </Card>

  <Card title="Staff Tools" icon="toolbox">
    Ensure you have access to and basic knowledge of the assigned tools.
  </Card>

  <Card title="Active Notifications" icon="bell">
    Keep notifications enabled in important channels so you don’t miss relevant updates.
  </Card>
</Columns>

***

## During Your First Days

During your initial period as Staff:

* Observe how more experienced Staff members handle situations.
* Ask any questions before acting — it is better to ask than to make mistakes.
* Avoid intervening in complex cases without authorization if you lack the necessary knowledge.
* Always prioritize proper treatment of users.

> **Note:** Making mistakes due to rushing is sanctionable. Asking before acting never is.

***

## Communication and Coordination

* Use the appropriate internal channels for questions or doubts.
* Do not question decisions in front of users.
* Maintain clear, formal, and respectful language.
* Avoid public discussions or arguments in tickets.

***

## Commitment and Responsibility

Being part of the Staff implies:

* Commitment to the project.
* Respect for the established hierarchy.
* Absolute confidentiality.
* Minimum availability and proper justification of absences.

***

## Do You Have Questions?

If at any point you are unsure how to act:

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  <Card title="Consult a Superior" icon="user-shield" href="https://discord.com/channels/1086642788856242217/1086642790437507102">
    Escalate the situation before making decisions outside your responsibility.\
    You can create a private Staff ticket to ask anything.
  </Card>

  <Card title="Review the Documentation" icon="book" iconType="regular" href="/">
    This guide is the main reference for any action.
  </Card>
</Columns>