> ## Documentation Index
> Fetch the complete documentation index at: https://staff.cosmixmc.net/llms.txt
> Use this file to discover all available pages before exploring further.

# Staff Tools

> List and basic usage of internal tools used by CosmixMC Network Staff.

This section outlines the **internal tools used by CosmixMC Network Staff**, along with their basic usage and best practices.

Proper use of these tools is **essential** to ensure efficient, organized, and secure server management.

***

## General Principles

* Staff tools must be used **exclusively for role-related purposes**.
* Misuse, abuse, or improper use may result in sanctions.
* In case of doubt about a tool, it must be clarified before use.
* Not all tools are available to all ranks.

***

## Administration Panel

**Purpose:** Technical server management.

**Main functions:**

* Server restarts.
* File management.
* Resource monitoring.
* Instance control.

**Best practices:**

* Do not restart servers without a justified reason.
* Avoid making changes without proper knowledge.
* Report important incidents.

***

## Ticket System

**Purpose:** User support and assistance.

**Main functions:**

* Handling user requests.
* Resolving questions and issues.
* Escalating cases.

**Best practices:**

* Respond clearly, formally, and professionally.
* Do not close tickets without resolution or confirmation.
* Avoid ambiguous or incomplete responses.

***

## Moderation Bots

**Purpose:** Enforcement of sanctions and server control.

**Main functions:**

* Muting, kicking, or banning users.
* Logging sanctions.
* Moderation automation.

**Best practices:**

* Always apply sanctions according to the regulations.
* Review actions before executing them.
* Avoid impulsive sanctions.

***

## Internal Staff Channels

**Purpose:** Internal team communication.

**Main functions:**

* Asking questions.
* Staff coordination.
* Incident reporting.

**Best practices:**

* Keep conversations relevant and professional.
* Avoid unnecessary channel clutter.
* Use the appropriate channel for each situation.

***

## Internal Documentation

**Purpose:** Primary reference for Staff actions.

**Main functions:**

* Consulting regulations.
* Procedures and guides.
* Training resources.

**Best practices:**

* Consult before acting when in doubt.
* Stay up to date.
* Do not share outside the Staff.

***

## Misuse of Tools

The following are considered misuse, among others:

* Using tools without justified reason.
* Executing actions without proper knowledge.
* Abusing permissions.
* Using tools for personal or third-party benefit.

Such behavior may result in **internal sanctions**, including removal of the rank.

***

## Staff Responsibility

Every Staff member is responsible for:

* Knowing the tools they have access to.
* Using them correctly.
* Acting with judgment and responsibility.
* Requesting help when in doubt.